End to End BPO/BPM Solution

If your organization is among the many, who - on both sides of the Process Outsourcing fence - are struggling with the following problems, then Pro-Active BPO is for you.

1. How to quickly put together a robust and reliable IT solution to enable the lift-n-shift transition of a new process; fluently capture the business rules, process flows, user roles, SLAs; and build live linkages to other applications and data-stores.
2. How to generate user-friendly, insightful MI reports on process and team performance, SLA compliance and analyze business data.
3. How to enhance user efficiency and optimize team output even in the initial implementation stages.
4. How to express process improvement opportunities into the IT framework effortlessly and quickly.
5. How to quantitatively demonstrate openly and transparently to your customer, the extent of Process Improvements achieved over time.
6. How to ensure that the stringent security requirements of the Process transition can be handled by the solution.

7. How to achieve all this without putting too much strain on the budget.

When it comes to transitioning a business process a few thousand miles away, the existing IT linkages pose a challenge. Pro-Active BPO goes to great lengths to make sure that almost any IT application legacy or modern can be easily integrated to maintain and even enhance the information currency.

Productivity

Pro-Active BPO fully supports-

1. ICR/OCR - using the most advanced OCR engine in the world.
2. Screen scraping - 3270, AS/400, Character mode UNIX and Web.
3. Business rules based auto-correction and typing assistance.
4. Easy integration with third party databases such as VIN and address databases.
5. MS-Office integration.
6. Database (RDBMS) integration.
7. End user scripting.

Management & Control

1. Web based management application

360° ERP for Broadcast Management

As a broadcaster, your identity and your competitive advantage is represented by your Business Processes. It is only appropriate that Rightangle Technologies now brings you an ERP solution based on a BPM platform. This means that your systems are always in sync with the way you conduct your business and your IT investments are fully protected.

Conventional solutions, developed on 3GL technology, get trapped in a 'Product' shell which makes the system complicated over time as it tries to represent the needs of multiple customers. Pro-Active BMS, based on a 4GL platform, is configured according to your needs and you do not see the unnecessary clutter that is irrelevant to you.

Out of the box, Pro-Active BMS comes with standard implementation of most of the common processes used in Broadcasting. However, we understand that your needs are unique. Pro-Active BMS can be extended with new modules and processes with equal ease and it will not make a big dent in your budget, something that is always a concern with conventional products.

Modules

1. Traffic and Scheduling

2. Sales Management
3. Story Management
4. OB Van, Equipment, Crew Scheduling
5. Inventory Management
6. Tape Library
7. Shift, Leave and Attendance
8. Budgeting, Finance and Management Accounting

Technology

1. Multi-lingual UI
2. BPM Platform
3. Web based
4. J2EE Architecture
5. OLAP Reporting
6. Configurable
7. Programmable

Pro-Active BMS is fully multi-lingual. This means that not just your data, but your screens, forms and menus are presented in the language of your choice. It is also possible for different users to operate in different languages.

Even if the solid J2EE technology under the hood does not concern the users directly, the web based implementation is of great significance. This means that the system can be accessed from anywhere, even from outside the office LAN through the use of firewalls and VPN technology.

Pro<DOC/> as a platform for On-line Travel Solutions

Pro<DOC/> is a complete platform for building On-line travel solutions fully covering the following major components-

1. Front-End
2. Back-End
3. Mid-Office & CRM

Your multi-tiered On-line travel solution is assembled using the front-end and back-end proclets (See demo for details). Pro<DOC/> drastically simplifies the development by hiding the details of technical intricacies of interfacing with most of the environmental components.

1. Cuts the development and maintenance effort/time down to 10%.
2. The integrated application designer allows the applications to be built using a high-level Business Rules interface with little or no programming. Low-level programmed modules can be added as Java classes and methods.
3. Provides a high-level abstraction of Databases, Memory Caches, Session Management, Logging, Property files, Web-Services, etc. allowing these to be used without any knowledge of programming APIs for the same.

4. Reduces the skill requirement for programmers in development and maintenance teams. The developers only need to know core Java and the Pro<DOC/> framework. No knowledge of frameworks like Spring/Hibernate or Struts, JDBC, Logging frameworks, SOAP, AJAX, JSON, POJO, Web-Services/WSDL etc. is required. A typical engineer with 0-3 years of Java programming experience can be hired for development.
5. Supports all major databases automatically, the user is completely shielded from the internal SQL.
6. Increases maintainability many fold.
7. Helps create business process documentation.
8. Installs and runs on Windows as well as Linux based environments.

Proclet Development

The Pro<DOC/> front-end proclets are developed as an data services for JSON objects for use from the HTML UI through AJAX calls. The back-end proclets are developed as Web-Services (SOAP).

1. Develop Business Proclets from a high-level designer UI, with little or no programming.

Your On-line e-Commerce System

Today's on-line e-Commerce applications are characterized by the following

1. Quick time to market
2. Fast response to business changes
3. Horizontal scaling to quickly add products and features to the running site
4. Minimize downtime to make application updates
5. Vertical scaling to meet increasing user load
6. Modular and loosely coupled architecture (Service Oriented Architecture) to allow easy reconfiguration and adaptation to new technology
7. Database/server neutrality to allow deployment in different environments
8. Process agility
9. A powerful fulfilment back-office application to match

Pro<DOC/> meets your toughest requirements.

1. Cuts the development and maintenance effort/time down to 10%.
2. Increases maintainability many fold.
3. The integrated application designer allows the applications to be built using a high-level Business Rules interface with little or no programming.

4. Provides a high-level abstraction of Databases, Memory Caches, Session Management, Logging, Property files, Web-Services, etc. allowing these to be used without any knowledge of programming APIs for the same.
5. Reduces the skill requirement for programmers in development and maintenance teams. The developers only need to know core Java and the Pro<DOC/> framework. No knowledge of frameworks like Spring/Hibernate or Struts, JDBC, Logging frameworks, SOAP, AJAX, JSON, POJO, Web-Services/WSDL etc. is required.
6. Supports all major databases automatically, the user is completely shielded from the internal SQL.
7. Helps create business process documentation.

Proclet Development

The Pro<DOC/> front-end proclets are developed as an data services for JSON objects for use from the HTML UI through AJAX calls. The back-end proclets are developed as Web-Services (SOAP).

1. Develop Business Proclets from a high-level designer UI, with little or no programming.

Why GIS

Why have we chosen to integrate a full scale GIS (Geographical Information System) into the Pro<DOC/> technology? There is whole class of Business Process applications that require GIS capability. These applications include Asset Management and Property Management. You need a full-scale Business application to manage the maintenance of the assets (Utility networks like water supply, drainage, electricity, telephone) and properties (Like commercial complexes, housing societies, hotels etc.) while integrating it all with a GIS view of the asset layout.

Typically, construction of such application requires integrating a GIS technology with a Workflow management technology using a 3GL platform like Java or DotNet. Pro-Active GIS takes the pain out of developing Business Process enabled GIS applications.

Pro-Active GIS is a complete GIS engine integrated into Pro<DOC/>. The GIS applications are designed using the same designer that is used to design the Business application. The result is a seamless application, as you would expect.

GIS Features

1. Web based - runs in all standard browsers.
2. Full Raster and Vector support - includes Map server
3. Everything included - no third-party licenses required
4. Supports all standard GIS functions such as Zoom, Pan, Select, Identify, distance/area measurement tools, Queries, and Thematic Maps
5. Graphical queries - Bar charts and Pie charts
6. Data analytics - non-GIS graphical analysis of the attribute data.
7. Integrated with Google Earth.
8. Full support for attribute data display and on-line editing.
9. Supports access permissions for data editing capability.
10. J2EE technology.
11. Multi-database support - compatible with Oracle Spatial, but works with MySQL and MS-SQL as well.